Shipping Policy
At MG Lawn Mowers, we are dedicated to delivering your orders promptly, securely, and with the highest level of care.
Our aim is to provide a smooth and dependable shopping experience from the time you place your order until it arrives at your doorstep.
Please review the details of our shipping policy below.
1. ORDER CUT-OFF TIME
Orders placed before 5:00 PM (EST) on business days are processed the same day.
Orders placed after this time, as well as those submitted on weekends or public holidays, will be processed on the next business day.
2. HANDLING TIME
All orders are prepared, packed, and dispatched within 1–2 business days (Monday through Friday) after the order is placed.
During peak periods or high demand, handling times may be slightly extended. In such cases, we will inform you of any delays.
3. TRANSIT TIME
Once your order has been shipped, delivery typically takes 6–9 business days depending on your location within the United States.
Deliveries to remote or rural areas may take slightly longer than estimated.
4. TOTAL DELIVERY TIME
The total estimated delivery time, from order placement to final delivery, is approximately 7–11 business days.
5. SHIPPING FEES
We offer free standard shipping on all orders of $150 USD or more shipped within the United States.
For orders below $150 USD, applicable shipping charges will be calculated based on the shipping destination and selected delivery method. Any shipping fees will be clearly displayed during checkout before payment is completed. We do not charge any hidden shipping or handling fees.
Expedited and express shipping options may be available at checkout or upon request for an additional charge, subject to availability.
6. SHIPPING METHOD
All orders are shipped through reliable and trusted national carriers.
We currently provide standard ground shipping across the United States.
Tracking details will be provided once your order has been dispatched.
7. SECURE PACKAGING AND HANDLING
Each product is carefully inspected and securely packaged before shipment to ensure it arrives in excellent condition.
We use protective packaging materials to minimize the risk of damage during transit.
8. ORDER TRACKING
After your order has been shipped, you will receive a confirmation email that includes your tracking number.
You can use this tracking number on our website or the carrier’s official website to check the status of your shipment.
Please allow 24–48 hours for tracking updates to become available after dispatch.
9. ORDER CANCELLATIONS AND REFUNDS
Orders may be canceled within 24 hours of purchase, provided they have not yet been shipped.
If your order has already been dispatched, it will need to follow our Return & Refund Policy.
Approved refunds are processed within 7 business days to the original payment method. Depending on your bank or payment provider, it may take an additional 3–5 business days for the refunded amount to appear in your account.
10. UNDELIVERABLE PACKAGES
If a package is returned to us due to an incorrect, incomplete, or undeliverable address, our support team will contact you to arrange reshipment.
Additional shipping charges may apply when resending the package to a corrected address.
11. LOST OR STOLEN PACKAGES
MG Lawn Mowers is not responsible for packages that are lost or stolen after they have been marked as “Delivered” by the carrier.
If you believe your package was misdelivered or stolen, please contact our support team immediately so we can assist you in filing a claim with the shipping provider.
12. CONTACT INFORMATION
Business Name: MG Lawn Mowers
Business Mail: support@mglawnmowers.store
Business Phone: +1 (406) 606-3259
Business Hours: Monday to Friday (9AM - 5PM) EST (New York)
Business Address: 4569 S Centinela Ave, Los Angeles, California 90066, United States