FAQs

1. What products does MG Lawn Mowers sell?

MG Lawn Mowers offers a range of outdoor products including lawn mowers, sheds, gardening accessories, designed to help homeowners and professionals maintain and improve their outdoor spaces efficiently.

2. Where does MG Lawn Mowers ship from?

All orders are processed and shipped from our fulfillment centers to customers across the United States.

3. How long does shipping take?

Orders are usually processed within 1–2 business days.

After dispatch, delivery typically takes 6–9 business days depending on your location, resulting in an estimated total delivery time of 7–11 business days, depending on your location.

4. Do you offer free shipping?

Yes, we provide free standard shipping on all orders over $150 within the United States. However, if the order is below $150, shipping charges will be calculated and displayed on the checkout page.

5. How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

You can use this tracking number to monitor your shipment through the carrier’s tracking system. You can also monitor your shipment through our Tracking Page "Track Your Order".

6. What payment methods do you accept?

We accept the following secure payment options:

Visa
Mastercard
American Express
Discover
Apple Pay
Google Pay

All transactions are processed through secure and encrypted payment gateways.

7. Can I cancel my order?

Yes, you may cancel your order within 24 hours of placing it, provided it has not yet been shipped.

Once the order has been dispatched, it must follow our standard return process. Visit our Returns & Refunds Policy.

8. What is your return policy?

We accept returns within 30 days of delivery.

Items must be unused and returned in their original packaging to qualify for a refund or exchange.

9. How long does it take to receive a refund?

After we receive and inspect your returned item, refunds are processed within 7 business days to the original payment method. Depending on your bank or payment provider, it may take an additional 3–5 business days for the refunded amount to appear in your account.

10. What should I do if my order arrives damaged?

If your product arrives damaged or defective, please contact our support team within 48 hours of delivery.

Include clear photos of the item and packaging so we can quickly resolve the issue.

11. Do your lawn mowers come with instructions?

Yes, all lawn mowers include manufacturer-provided instructions and safety guidelines to ensure proper assembly and safe operation.

12. How can I contact customer support?

If you need assistance, you can reach our support team through the following methods:

Business Name: MG Lawn Mowers
Business Mail: support@mglawnmowers.store
Business Phone: +1 (406) 606-3259
Business Hours: Monday to Friday (9AM - 5PM) EST (New York)
Business Address: 4569 S Centinela Ave, Los Angeles, California 90066, United States